Customer Care
Returns & Size Exchanges
Shop with total peace of mind. We make baby size exchanges and returns easy and straightforward.
Exchange Window
7 Days
from date of delivery
Quality Guarantee
30 Days
manufacturing defects
Exchange Dispatch
24–48h
upon receiving return
Exchange Eligibility
- ✓ Item is unused, unworn, and unwashed
- ✓ Original brand tags and packaging intact
- ✓ Exchange initiated within 7 days of delivery
- ✗ Baby pacifiers, teethers, or personalized gift items cannot be returned for hygiene reasons
- ✗ Items washed with strong chemical detergents cannot be exchanged
How to Exchange a Size
01
Contact our team
Email support@minibunny.com or message our customer care with your Order Number and requested new size.
02
Doorstep Pickup
Our courier partner will arrange pickup of the original unwashed item from your address.
03
New Size Dispatched
As soon as the returned garment is received, we ship your replacement size immediately.
Need assistance with an exchange?
Our customer team is available Sunday–Saturday, 9 AM – 9 PM BST.